Strategic diagnostic - taking a top-down approach...
This review is the first stage we normally recommend as part of the performance funnel process. We do the independent review to firstly identify your future strategic goals and use this as a starting point to work from.
This diagnostic covers over 40 key areas and includes the operational diagnostic at a management level. It focuses on areas including governance, organisation structures, strategy, authority, risk, working capital, debt management, growth, management reporting, recruiting, OH&S, industry trends and diversification of the business.
Strategic diagnostic - Online
This diagnostic focuses on the strategic management aspects of e-Performance. It examines areas such as governance, strategic planning, risk minimisation, lifecycle planning, growth, management reporting, skills analysis and recruiting, industry trends, online participation and engagement.
Operational diagnostic taking a bottom-up approach...
This diagnostic targets day to day business operations. This review drills down to the nuts and bolts and focuses on areas like cashflow management, financial controls, reporting, human resources, communications, processes, procedures and general business infrastructure.
Operational diagnostic - Online
This targets day to day online operations, and focus on areas like transaction optimisation, search engine optimisation, accessibility, site analysis and usage patterns, web site optimisation, reporting, sales goals, site and graphic design, online marketing, product placement, services, communications, content and site management processes and general online infrastructure performance.
Lean diagnostic get rid of waste and inefficiencies...
This diagnostic focuses on waste identification and elimination based on operational processes, resources and what the customer would regard as value. By analysing the business by the 8 key areas of waste we can identify, the cost savings and profit improvements that it would bring the business.
Diagnostic Packages
If you are looking to have an independant performance management expert undertake a review of your business perhaps a tailor made package would be suitable for your needs. Below is a matrix showing the main diagnostic packages available. Also if you have a specific area of your business you would like examined we can customise a suitable package to suit. |
